How to Delete DigiLocker Account – Step-by-Step Guide

DigiLocker is an online document storage service provided by the Government of India. It allows users to store, access, and share important documents like Aadhaar, PAN, driving licenses, and academic certificates in digital format. However, some users may want to delete their DigiLocker account due to privacy concerns, duplicate accounts, or simply because they no longer need the service.

Unfortunately, DigiLocker does not provide a direct “Delete Account” option. However, there are certain methods you can follow to deactivate or permanently delete your account. In this article, we will guide you through the steps in a simple and easy-to-understand manner to understand How to Delete DigiLocker Account.

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Why Do People Want to Delete Their DigiLocker Account?

Before we dive into the process of account deletion, let’s understand some common reasons why users want to delete their DigiLocker account:

1. Privacy Concerns: Users may feel uncomfortable storing sensitive documents online.
2. Duplicate Account Issues: Some users may have created multiple accounts and want to remove the extra one.
3. Incorrect Details: If there are incorrect details linked to an account, some users prefer deleting and creating a new one.
4. No Longer Needed: Some people may not find DigiLocker useful and prefer to keep their documents in physical form.
5. Security Reasons: If a user suspects unauthorized access or hacking attempts, they might want to delete their account.

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How to Delete DigiLocker Account?

Since DigiLocker does not provide a direct option to delete an account, you need to follow alternative methods to deactivate or remove your account permanently. Below are some effective methods:

Method 1: Contact DigiLocker Support

The official way to delete your DigiLocker account is by reaching out to DigiLocker’s customer support team and requesting account deletion.

Steps to Contact DigiLocker Support for Account Deletion

1. Visit the Official Website
   • Go to https://digilocker.gov.in/
   • Click on the “Contact Us” option at the bottom of the page.

Here are the steps to delete your DigiLocker account:

• Log in to your DigiLocker account at https://www.digilocker.gov.in/
• Provide your consent to delete the account
• Take a screenshot of your profile section showing your details
• Share the screenshot and your registered mobile number with the DigiLocker support team
• The support team will verify your details and permanently delete your account along with:
  • All documents and folders in the “Drive Section”
  • Your ABC ID linked to the account
• Once deleted, your account cannot be restored
• You will need to fetch any required issued documents again after account deletion

Please note that account deletion is a permanent and irreversible process. All data associated with your account will be removed. If you need any clarification or face issues, provide the requested details to the support team for assistance.

1. Find the Support Email
   • DigiLocker’s official email for support is [email protected].
   • You can also check for other contact options on their website.
2. Write an Email Requesting Account Deletion
   • Open your email app and compose a new email.
   • Use the subject line: Request to Delete DigiLocker Account
   • Mention your registered mobile number, Aadhaar number (if linked), and username.
   • Clearly state that you want to delete your DigiLocker account permanently.
   • Explain your reason briefly (for example, privacy concerns, duplicate accounts, etc.).
3. Send the Email and Wait for a Response
   • After sending the email, you will receive a reply from the DigiLocker team within a few days.
   • They may ask for additional details to verify your identity.
4. Follow Up if Needed
   • If you do not receive a response within a week, send a follow-up email or call the support helpline.

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Method 2: Remove Personal Information & Unlink Aadhaar

If you do not receive a response from DigiLocker support or they refuse to delete your account, you can take the following steps to remove your personal information:

Steps to Remove Data from DigiLocker

1. Log in to DigiLocker
   • Go to https://digilocker.gov.in/
   • Click on “Sign In” and enter your credentials.
2. Delete Uploaded Documents
   • Go to the “Uploaded Documents” section.
   • Delete all the documents you have manually uploaded.
3. Unlink Aadhaar from DigiLocker
   • Open the Aadhaar Section in DigiLocker.
   • Click on the “Unlink Aadhaar” option if available.
   • If there is no direct option, send an email to support requesting Aadhaar unlinking.
4. Revoke Permissions from Other Apps
   • If you have linked DigiLocker with other apps (e.g., mParivahan, UMANG), remove permissions from those apps.
5. Log Out and Stop Using the Account
   • After removing personal information, simply stop using DigiLocker.
   • The account will remain inactive, and without linked Aadhaar, it becomes almost useless.

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Method 3: Raise a Grievance on the Government Portal

If the DigiLocker support team does not respond to your request, you can raise a complaint through the Centralized Public Grievance Redress and Monitoring System (CPGRAMS).

Steps to File a Complaint on CPGRAMS

1. Visit the Grievance Portal
   • Go to https://pgportal.gov.in/
2. Click on “Lodge Grievance”
   • Select the appropriate department (Ministry of Electronics & IT).
   • Choose DigiLocker-related complaints.
3. Fill in the Complaint Details
   • Mention your registered mobile number and DigiLocker username.
   • Clearly request account deletion.
   • Attach a screenshot of your email request (if already sent).
4. Submit the Complaint and Wait for Response
   • The government authorities will review your request and may direct DigiLocker to delete your account.

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Method 4: Disable DigiLocker Account via UIDAI (For Aadhaar-Linked Accounts)

If your DigiLocker account is linked to Aadhaar and you want to ensure it cannot be accessed again, you can lock your Aadhaar number.

Steps to Lock Aadhaar to Prevent DigiLocker Access

1. Visit UIDAI Official Website
   • Go to https://uidai.gov.in/
2. Lock Aadhaar Biometric Access
   • Click on “Lock/Unlock Biometrics.”
   • Enter your Aadhaar number and OTP to lock biometric access.
3. Disable Aadhaar-Based Authentication
   • Go to “Aadhaar Services.”
   • Disable authentication services for third-party apps like DigiLocker.

By doing this, even if DigiLocker does not delete your account, no one can access your Aadhaar-linked information.

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Conclusion

Deleting your DigiLocker account is not as simple as clicking a “Delete” button, but it is possible with the right approach. You can contact DigiLocker support, remove personal details manually, file a complaint on the grievance portal, or lock your Aadhaar to prevent further use.

If your reason for deleting the account is privacy-related, simply removing documents and unlinking Aadhaar can be an effective alternative. However, if you are determined to delete it permanently, raising a complaint through official channels may be necessary.

By following the steps mentioned in this guide, you can successfully deactivate or delete your DigiLocker account and ensure your data is no longer accessible.

Frequently Asked Questions (FAQs) on How to Delete DigiLocker Account

Since DigiLocker is a government-backed service, some issued documents may still be retrievable from their original issuing authorities. If you are concerned about data security, consider locking your Aadhaar biometric authentication from UIDAI.

In conclusion, many users search for how to delete DigiLocker account, but currently, there is no direct option to remove it permanently. If you are concerned about your data, you can log out and stop using the platform. While DigiLocker does not allow complete account deletion, understanding how to delete DigiLocker account helps in managing your digital documents better. If you still wish to proceed, contacting DigiLocker support is the only option available.

Until an official how to delete DigiLocker account feature is introduced, users can remove their uploaded files and unlink services. As DigiLocker continues to evolve, there may be updates on how to delete DigiLocker account in the future. For now, the best alternative is to clear your stored documents and avoid accessing the account. If you are searching for how to delete DigiLocker account, staying updated with official announcements is crucial. The need for an easy way on how to delete DigiLocker account is a common concern, but users must follow the available steps to secure their data. Always check the latest updates on how to delete DigiLocker account for any changes in the process.

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